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E- Business

What Is E-Business
Electronic business is in its simplest form the conduct of business on the internet. It is a more generic term then e commerce, because it refers to not only buying and selling but also servicing customers and collaborating with business partners. E business include the buying and selling of goods and services along with providing technical or customer support through the internet e business is a term often used in conjunction with e commerce but includes services in addition to the sales of goods.

The Development of E-Commerce and E-Business
Since the dot.com era, has gradually migrated from solely e-technology driven to a more matured status where enterprises leverage on both new opportunities brought by advanced e-technologies and unique e-commerce/e-business strategies for the objectives including operational cost saving and value-adding services provision. The more seamlessly people expect the new generation e-applications to support e-business activities, the deeper and more sophisticated penetration of e-technologies into business processes will be required, leading to eventually more radical transformation of the underlying processes (e-transformation). It is the multi-disciplinary nature of this field that makes the broad and crosscutting characteristics.

The Top Ten E-Business Trends for the 21st Century
1. E-Business will become a critical competitive strategy that will revolutionize the global economy.
2. Learn to manage customers' relationships by virtually serving their needs "24 ¥ 7"—24 hours a day, 7 days a week.
3. E-business that enables customers to personalize and customize products or services will flourish
4. Using the Net to find new customers and to better target customer preferences will be a standard practice.
5. Producing, marketing, and distributing products or services online will be a cost-effective strategy for business.
6. Learning to develop and serve online communities with niche interests will be essential to building customer loyalty.
7. E-business models that provide greater choice for customers will change the traditional economics of supply and demand.
8. Ready access to the Net from multiple gateways—cable TV, satellite, wireless telephones, and other devices—will greatly expand e-business opportunities.
9. Highly efficient e-business virtual supply chains will intimately link manufacturers and producers directly to customers.
10. Reach over one billion people and generate more than $2 trillion in revenues worldwide by 2005.

E- Business And E- Technologies
E-business involves the use of electronic platforms-intranets-extranets, and the internet, to conduct a company's business. The internet and other technologies now help companies carry on their business faster, more accurately, and over a wider range of time and space. Countless companies have set up websites to inform about and promote their product and services. They have created intranets to help employees communicate with each other and access information found in the company computers. They have set up extranets with major suppliers and distributors to assist information and exchange Orders, transitions, and payments. Companies such as Cisco, Microsoft, and oracle run almost entirely as e-business in which memos, invoices, engineering drawings, sales and marketing information virtually every thing happens over the internet instead of on paper.
VOIP(Voice Over Internet Protocol)
Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.
First-generation VoIP services, characterized by poor audio quality and the need to link household phones to a PC network, are finally giving way to consumer-oriented offerings that provide superior audio quality and simplified installation.

Content Management System
A content management system (CMS) is a computer software system used to assist its users in the process of content management. CMS facilitates the organization, control, and publication of a large body of documents and other content, such as images and multimedia resources. A CMS often facilitates the collaborative creation of documents. A web content management system is a content management system with additional features to ease the tasks required to publish web content to web sites.
E-Mail
Electronic mail (abbreviated "e-mail" or, often, "email") is a store and forward method of composing, sending, storing, and receiving messages over electronic communication systems. The term "e-mail" (as a noun or verb) applies both to the Internet e-mail system based on the Simple Mail Transfer Protocol (SMTP) and to intranet systems allowing users within one organization to e-mail each other. Often these workgroup collaboration organizations may use the Internet protocols for internal e-mail service.
Voice Mail
Voicemail (or voice mail, vmail or VMS, sometimes called messagebank) is a centralized system of managing telephone messages for a large group of people. In its simplest form it mimics the functions of an answering machine, uses a standard telephone handset for the user interface, and uses a centralized, computerized system rather than equipment at the individual telephone. Voicemail systems are much more sophisticated than answering machines in that they can:
answer many phones at the same time
store incoming voice messages in personalized mailboxes associated with the user's phone number
enable users to forward received messages to another voice mailbox
send messages to one or more other user voice mailboxes
add a voice introduction to a forwarded message
store voice messages for future delivery
make calls to a telephone or paging service to notify the user a message has arrived in his mailbox
transfer callers to another phone number for personal assistance
play different message greetings to different callers.
Web conferencing
Web conferencing is used to hold group meetings or live presentations over the Internet. In the early years of the Internet, the terms "web conferencing" and "computer conferencing" were often used to refer to group discussions conducted within a message board (via posted text messages), but the term has evolved to refer specifically to "live" or "synchronous" meetings, while the posted message variety of discussion is called a "forum", "message board", or "bulletin board".
In a web conference, each participant sits at their own computer, and is connected to other participants via the internet. The most basic feature of a web conference is screen sharing, whereby conference participants see whatever is on the presenter's screen. Usually this is accompanied by voice communication, either through a traditional telephone conference, or through VoIP, although sometimes text chat is used in place of voice.
Advantages Of E- Business
E business and compititions
§ The Internet has lowered barriers to entry for new retailers.
§ Many e-business startups now compete with long-established firms.
§ Since the web is undifferentiated, web sites for both new and old companies have essentially the same appeal.
§ On the Web, delivery and responsiveness are key to competitiveness, not simply how the web site looks.
E business and security
§ Security used to be a major consideration for Web-based e-business, but is less so now as e-commerce security continues to improve.
§ Traditional credit systems are also vulnerable to security breaches such as forging signatures or using credit card numbers taken from discarded or stolen receipts.
§ Security innovations using secure servers, digital signatures and encryption are now widespread.
Speed advantages of E-business
§ E-business systems also generally process transactions more quickly than human operators. Orders can be processed in real-time.
§ Catalogs can be maintained online, so the need